36666 bat Privacy Policy
Our full policy on how your personal information is collected, why it is collected, and how it is kept safe is set out here.
Table of Contents
1 Introduction and Scope
36666 bat (referred to hereinafter as "we", "our", or "the platform") places the highest importance on user privacy. This privacy policy applies to the 36666 bat website and all related services. When you register, log in, place a bet, or use any other service on our platform, you are considered to have accepted the terms of this policy.
This policy applies to all individuals using our services from Bangladesh, regardless of age or account type. For general information about us, visit our About Us page, where 36666 bat's background and values are described in detail.
As used in this policy, "personal information" means any information that can directly or indirectly identify a specific individual — such as name, mobile number, financial details, device identifiers, or browsing history.
2 Information We Collect
2.1 Registration and Account Information
When you open an account at 36666 bat, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Preferred language and currency settings
2.2 Financial Information
We collect payment method details to process deposits and withdrawals. The necessary information is provided when making transactions via bKash, Nagad, Rocket, Upay, or bank transfer. This information is used only to complete transactions and is never sold to any third party.
2.3 Automatically Collected Information
Some information is recorded automatically while you use the platform:
- Device type, operating system, and browser type
- IP address and geographic location (at country level)
- Session date, time, and duration
- Pages visited and click patterns
2.4 Gaming Activity Information
Your betting history, game preferences, transaction logs, and win/loss records are stored on the platform. This information is used for account management, providing VIP benefits, and complying with responsible gaming policies.
3 Purpose of Collection
36666 bat uses personal information for the following legitimate purposes:
3.1 Service Delivery and Operation
- Account creation and management
- Processing deposit and withdrawal transactions
- Managing bonuses and VIP benefits
- Providing customer support
3.2 Identity Verification and Security
We verify identity to prevent financial fraud, ensure account security, and comply with applicable regulations. Only one registration per person per account is permitted.
3.3 Responsible Gaming
We analyse gaming activity data to identify unusual behaviour patterns and provide assistance to users where needed. The 36666 bat Responsible Gaming Guidelines describe this initiative in detail, where users can set their own limits.
3.4 Communication and Marketing
With your consent, we may send you messages about new features, bonus offers, or important updates. You can withdraw this permission at any time from your account settings.
4 Data Storage and Security
36666 bat follows industry-standard technical and organisational measures to protect users' personal information.
4.1 Encryption and SSL Protection
All data transmitted on our platform is protected through SSL (Secure Sockets Layer) encryption. Payment information is transmitted and stored using the highest encryption standards.
4.2 Access Control
Only authorised staff can access your information, and only as required to carry out their responsibilities. All staff are bound by strict confidentiality agreements.
4.3 Data Storage Location
Your information is stored in secure data centres. Regular backups and security audits are carried out to ensure data integrity.
4.4 Security Incident Response
If a data breach occurs, we will promptly notify affected users and take the necessary corrective steps.
5 Sharing Information with Third Parties
36666 bat does not under any circumstances sell, rent, or transfer users' personal information for commercial purposes. However, information may be shared with specific third parties in the following limited situations:
5.1 Payment Processors
The necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. These third parties follow their own privacy policies and use the information solely for processing transactions.
5.2 Technology and Service Providers
Technology partners who operate our platform are bound by data processing agreements and may use information only for specified purposes.
5.3 Legal Obligations
If disclosure of information is required under applicable law or by a valid order from a competent authority, we will be obliged to do so. Users will be informed to the extent possible in such cases.
6 Cookies and Tracking Technologies
The 36666 bat website uses cookies and similar tracking technologies that help improve your experience on the site.
6.1 Essential Cookies
These cookies are necessary for the basic functioning of the platform. They are used for tasks such as maintaining login sessions, security verification, and saving preferred language settings. Disabling these cookies will affect the site's functionality.
6.2 Functional Cookies
These cookies are used to remember your preferred settings, game categories, and display preferences. They make your experience more personalised.
6.3 Analytics Cookies
Analytics cookies are used to understand which parts of the platform are used most, where improvements are needed, and how users navigate the site. This data is aggregated and not identifiable at an individual level.
6.4 Cookie Control
You can control or delete cookies from your browser settings at any time. However, disabling essential cookies may limit some features of the site.
7 Your Rights
As a registered user of 36666 bat, you have the following rights regarding your personal information:
7.1 Right to Access Information
You may ask us at any time what information we hold about you and why we use it. This request can be made via live chat or email.
7.2 Right to Correct Information
If any of your stored information is incorrect, you may request a correction. We will apply the correction within a reasonable time.
7.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
7.4 Right to Withdraw Marketing Communications
You may withdraw permission to receive promotional messages at any time. This will have no effect on your account's functionality or benefits.
7.5 Right to Lodge a Complaint
If you have any concerns about how your information is used, you may raise a complaint directly with our support team. We will respond within 48 hours.
8 Underage Users
All services of 36666 bat are intended only for individuals aged 21 or older. We do not knowingly collect any personal information from anyone under the age of 21.
Age verification steps are taken at the time of registration, and identity documents are checked in cases of suspicion. If an underage user's account is identified, it is immediately suspended and the associated information is deleted.
Any parent or concerned person may report an underage account to our support team — we will act promptly.
9 Data Retention Period
36666 bat retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as applicable law requires it to be retained.
9.1 Active Accounts
All necessary information is retained while your account is active. This maintains account security and service quality.
9.2 Closed or Inactive Accounts
Even after an account is closed, financial transaction records and identity verification information may be retained for a specified period in accordance with legal requirements. After that period, the information is securely deleted.
10 Policy Changes
36666 bat reserves the right to amend or update this privacy policy at any time. If significant changes are made to the policy, registered users will be notified by email or through an account notification.
If you continue to use the platform after the revised policy is published, you will automatically be considered to have accepted the terms of the new policy.
To learn about the general terms and conditions of using our services, read the 36666 bat Terms and Conditions page, which sets out the overall legal framework for using the platform.
11 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact our support team through the following channels:
- Live Chat: Use the live chat feature directly on the website — support is available 24/7 in Bengali and English
- Email: [email protected]
For general questions, visit our FAQ section — it contains answers to common questions about accounts, payments, and privacy.
Questions about data protection?
Our support team is available 24 hours a day, 7 days a week to assist you in Bengali.
[email protected]